ClassicDecoder Privacy Policy

Last Updated: February 2026

ClassicDecoder (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, and related services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the application or Services.

ClassicDecoder is registered in Canada and serves users worldwide.

1. Information We Collect

We may collect the following types of information:

Personal Information

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  Name
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  Email address
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  Phone number (if provided)
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  Account type (personal or business)
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  Mailing or billing address, including city, state/province, and ZIP/postal code
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  Social login details and account information from third-party login providers, such as Google, Gmail, or Facebook, where used

Vehicle Information

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  VIN numbers submitted for report generation
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  Vehicle-related data entered by users

Payment Information

Payments are processed through secure third-party payment providers. We do not store full credit card numbers on our servers.

Usage Data

We may automatically collect usage data, including:

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  IP address, including mobile IP address where applicable
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  Browser type and version, including mobile browser type
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  Device identifiers, including unique device IDs
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  Operating system and mobile operating system
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  Mobile device type
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  Pages visited
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  Date and time of access
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  Time spent on pages
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  Diagnostic and analytics data

We may also collect information that your browser sends whenever you visit our Services or access them through a mobile device.

Location Data (Optional)

If enabled through your device settings and, where required, with your prior permission, we may collect location data to provide features of our Services and to improve and customize those Services. This information may be uploaded to our servers and/or a service provider’s server, or stored on your device. You can enable or disable location access at any time through your device settings.

2. Data Sources

We compile vehicle information from trusted databases and record sources, including:

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  DMV/title data (where available)
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  Auctions
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  Police and state records
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  Insurance-related records

Data availability varies by jurisdiction, vehicle age, and reporting entity.

3. How We Use Your Information

We use your information to:

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  Provide VIN reports, build sheets, vehicle history services, and other purchased digital services
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  Create and manage user accounts
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  Process payments and deliver purchased reports
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  Respond to support inquiries and manage your requests
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  Operate, maintain, monitor, and improve our Services
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  Analyze usage trends, platform performance, and promotional effectiveness
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  Prevent fraud, misuse, and unlawful activity
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  Comply with legal obligations
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  Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, including mobile push notifications, regarding updates, functionalities, contracted services, or security updates where necessary or reasonable
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  Provide you with news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about, unless you have opted out

We may also use your information in connection with a merger, divestiture, restructuring, reorganization, dissolution, sale of assets, financing, bankruptcy, liquidation, or similar business transaction.

4. Legal Basis for Processing (GDPR – EU Users)

If you are located in the European Economic Area (EEA), we process your data based on:

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  Contract performance (to deliver purchased services)
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  Legal obligations
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  Legitimate business interests
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  Your consent (where applicable)

5. Data Retention

We retain personal information only for as long as necessary to:

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  Fulfill contractual obligations
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  Provide the Services
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  Comply with legal requirements
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  Resolve disputes
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  Enforce agreements
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  Support security and analytics

Usage Data is generally retained for a shorter period unless it is needed to strengthen security, improve functionality, or comply with legal obligations.

You may request account deletion at any time (see Section 11).

6. Data Sharing

We may share your information with:

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  Payment processors
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  Hosting providers
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  Analytics providers (e.g., Google Analytics)
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  Service providers that help us operate, analyze, improve, secure, or support our Services
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  Legal authorities where disclosure is required by law

We do not sell your personal information.

We may also share your information:

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  With affiliates, including our parent company, subsidiaries, joint venture partners, or other companies under common control, provided they honor this Privacy Policy
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  With business partners to offer certain products, services, or promotions
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  In connection with, or during negotiations of, a merger, sale of assets, financing, or acquisition of all or part of our business
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  With your consent for any other disclosed purpose

If you share personal information or otherwise interact in public areas of the Services, such information may be visible to other users and may be publicly distributed outside the Services.

7. International Data Transfers

Because we operate globally, your information may be transferred to and processed in countries outside your country, state, province, or other jurisdiction of residence, where data protection laws may differ. By using our Services and submitting your information, you understand that such transfers may occur. We take reasonable steps and implement appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

8. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, including the right to:

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  Access the personal information we hold about you
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  Request correction of inaccurate information
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  Request deletion of your personal data
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  Restrict or object to certain processing activities
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  Request a copy of your data (data portability)
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  Opt out of the sale of personal information (we do not sell personal data)

To exercise any of these rights, contact: [email protected]

9. Security

We implement commercially reasonable technical and organizational safeguards to protect your information, but no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors.

If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 16 without required parental consent, we will take steps to remove that information. Where consent is the legal basis for processing and a jurisdiction requires parental consent, we may require parental consent before collecting or using such information.

11. Account Deletion Requests

To request deletion of your personal information, email [email protected].

We may:

1. 1.
   Verify your identity
2. 2.
   Validate your request against our records
3. 3.
   Request final confirmation where appropriate
4. 4.
   Notify you once deletion has been completed

Some information may be retained where legally required or otherwise permitted by law.

12. Third-Party Links

Our Services may contain links to third-party websites or services. If you click on a third-party link, you will be directed to that third party’s site. We strongly encourage you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy practices, or policies of third-party sites or services.

13. Analytics

We may use third-party service providers to monitor and analyze the use of our Services. Currently, we use Google Analytics.

14. Email Marketing

We may use your Personal Data to contact you with newsletters, marketing, promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send, or by contacting us at [email protected].

15. Legal Disclosure

We may disclose your Personal Data where necessary to:

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  Comply with a legal obligation
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  Respond to valid requests by public authorities, including courts or government agencies
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  Protect and defend our rights or property
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  Prevent or investigate possible wrongdoing in connection with the Services
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  Protect the personal safety of users or the public
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  Protect against legal liability
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16. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

We may also notify you of material changes by email and/or a prominent notice on our Services before such changes become effective. You are advised to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, contact us at:

[email protected]